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Browsing by Subject Customer incivility
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Preview | Issue Date | Title | Author(s) | | Jan-2016 | Do Social Stressors Moderate the Effect of Polychronicity on Job Performance? Evidence from Four and Five-Star Hotels | Araslı, Hüseyin; Namin, Boshra Hejraty; Eastern Mediterranean University, Faculty of Tourism, Department of Tourism Management |
| 2018 | Effects of Workplace Incivility on CustomerContact Employees’ Job Satisfaction and Turnover Intention in Nigeria Hotel Industry | Öztüren, Ali (Co-Supervisor); Avcı, Turgay (Supervisor); Alola, Uju Violet; Eastern Mediterranean University, Faculty of Tourism |
| 2020 | The Incivility of Customers towards Workers in the Casino Industry | Yorgancı, İlkay; Offiong, Loveth Okokon; Eastern Mediterranean University, Faculty of Tourism |
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