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EMU I-REP >
Browsing by Subject Service Recovery Performance
Showing results 1 to 5 of 5
| Preview | Issue Date | Title | Author(s) | | Sep-2020 | Effects of Internal Branding on Frontline Employees Work Attitudes and Behaviours: Exploring the Role of Psychological Contract as the Mediator, The Case of North Cyprus Hotels | Tümer, Mustafa (Supervisor); Ayrom, Shabnam; Eastern Mediterranean University, Faculty of Business and Economics, Dept. of Business Administration |
| Apr-2016 | An Empirical Investigation of Job Crafting Among Flight Attendants | Karatepe, Osman M.; Eslamlou, Aram; Eastern Mediterranean University, Faculty of Tourism |
| Jan-2020 | Outcomes of Job Insecurity among Service Employees | Karatepe, Osman M. (Supervisor); Etehadi, Bahar |
| May-2014 | Perceived Crowding, Emotional Dissonance, and Their Effects on Emotional Exhaustion and Job Outcomes: A Study in the Airline Industry | Karatepe, Osman M.; Abardeh, Homa Choubtarash; Eastern Mediterranean University, Faculty of Tourism |
| Jun-2015 | Psychological Capital in the Airline Industry: Antecedents and Outcomes | Karatepe, Osman M.; Talebzadeh, Niusha; Eastern Mediterranean University, Faculty of Tourism |
Showing results 1 to 5 of 5
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