Browsing by Subject "Consumer Satisfaction"

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Brand Equity, Brand Experience, Consumer Satisfaction and Loyalty [THESIS] / Ridhwan Olatunji Olaoke Submitted to

Olaoke, Ridhwan Olatunji (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2016)

This study was aimed at evaluating whether brand experience mediates the effects of the components of Consumer Based Brand Equity (CBBE) i.e. lifestyle congruence, staff behavior, physical quality and self-congruence and ...
Customer satisfaction of commercial banks in North Cyprus: Branch Bank vs. Domestic Bank

Pishkhani, Mehdi Akhavan (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2014-02)

ABSTRACT: The purpose of this study is to evaluate level of service quality provided by the KOOP bank and İŞ bank and impact of this services on customers’ satisfaction in North Cyprus. In this survey, questions were ...

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EMU I-REP