Browsing by Subject "Customer Satisfaction - Banking - Service Quality"

EMU I-REP

Browsing by Subject "Customer Satisfaction - Banking - Service Quality"

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  • Customer Satisfaction in the North Cyprus Banking Industry 
    Şen, Zeynep Müge (Eastern Mediterranean University (EMU), 2013)
    ABSTRACT: The purpose of this study is to measure the impact of customer satisfaction and also the influence of higher service quality impact on the banks in Northern Cyprus. In this study, the service quality model has ...