Browsing by Subject "Customer related social stressors"

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The Consequences of Customer Related Social Stressors on Frontline Staffs in Health Care Centers: An Empirical Study in North Cyprus

Sasani, Solmaz (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2013-08)

The major purpose of this study is to examine the consequences of customer related social stressors on staffs in health care centre in Turkish Republic of Northern Cyprus (TRNC). Total of 250 questionnaires were distributed ...
The Role of Customer Related Social Stressors and Job Embeddedness on Employees’ Job Outcomes: An Empirical Study on Frontline Staff at Hotels in Nigeria

Mohammed, Ayisat Aguome (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2014-10)

The study develops and tests a model that examines how customer related social stressors‘ influences job burnout among frontline hotel employees in Nigeria and their effect on job outcomes‘ using job embeddedness as a ...

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EMU I-REP