Customer incivility and supervisor incivility have remained serious issue where cases of uncivil behavior are increasingly burdensome to organizations. Such behaviors continue to accumulate costs in the hospitality industry ...

This study mainly focuses on the differences between the younger generations, generation Y which was born between 1985 – 1994 and generation Z cohort which was born after 1995 on their attitudes towards work. Different ...

The research purpose is to investigate whether mindfulness as a personal characteristic might be associated with higher levels of organizational citizenship behavior. To understand the nature of the association between ...

In this dissertation, a theoretical and empirical intervening model was proposed and tested. The model investigated the both the direct and mediated effect of spiritual leadership on employees’ group innovativeness (GI) ...