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Browsing by Subject "customer satisfaction"
Now showing items 1-10 of 10
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2014-02)“Construction sector occupies an important place in the economy of the TRNC, and parallel to the population growth, the demands for buildings continue to increase” (building construction and parcel statistics, 2009). The ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2019)The aim of this research is to develop a conceptual background that examines how perceived price fairness affects customer loyalty, with the mediating impact of two variables: customer satisfaction and customer loyalty. ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2016-02)Referring to social exchange theory and expectancy theory, the present study attempts to investigate a conceptual model using deductive approach. The model examines the impact of the service quality on customer satisfaction ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2022-02)Customers are the backbone of every firm/organization and ought to be treated with the utmost care and ensure that they are always satisfied. To ensure their satisfaction and retention will require a great deal of ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2020)The aim of this study is to examine the factors affecting customer satisfaction and their intentions towards using digital banking services in Morocco. Six factors were used in this study: functional quality, brand trust, ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2016)This study aims to identify and rate some factors that affect Jordanian customers’ when selecting a bank to patronize, in addition to the effect of these factors on customer satisfaction. Moreover, it aims to reveal and ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2014-09)Consumers all around the globe have become more and more quality conscious. This has led to a demand for higher quality service by customers. Customer satisfaction will remain the success back bone of every successful ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2016)The problem of quality in service trade is constantly worried by buyers and sellers for quite natural reasons. Quality is one of the fundamental characteristics of the goods, which has a decisive influence on consumer ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2020)Today, within the framework of the rapidly growing education tourism in Northern Cyprus, many universities, especially Eastern Mediterranean University, enable education services to students who come from various countries ...
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2016)The aim of the study is to investigate customer loyalty determinants among telecom subscribers in Famagusta, in the Turkish Republic of Northern Cyprus. The research method used was descriptive design, Simple Random Sampling ...
Now showing items 1-10 of 10
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