Browsing 03 Faculty of Business and Economics by Author "Emmanuel, Simeon Oghenero"

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Evaluating Young Customers' Perception of Service Quality Offered By Travel Agencies in North Cyprus Using Their Zone of Tolerance

Emmanuel, Simeon Oghenero (Eastern Mediterranean University (EMU), 2009)

Global trends have shown the service sector being the focus of attention and importance lately. The industry has now assumed importance over the past decade and this can be attributed to the fact that almost all customer ...