DSpace Home
→
03 Faculty of Business and Economics
→
Browsing 03 Faculty of Business and Economics by Author

Browsing 03 Faculty of Business and Economics by Author "Nadiri, Halil"

Now showing items 1-4 of 4

The Consequences of Customer Related Social Stressors on Frontline Staffs in Health Care Centers: An Empirical Study in North Cyprus

Sasani, Solmaz (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2013-08)

The major purpose of this study is to examine the consequences of customer related social stressors on staffs in health care centre in Turkish Republic of Northern Cyprus (TRNC). Total of 250 questionnaires were distributed ...
Identifying the Effect of Job Stress on Frontline Staffs’ Job Burnout, Job Engagement, Job Satisfaction and Intention to Leave: An Empirical Study in Nigeria

Opeyemi, Banjo Elizabeth (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2013-11)

The purpose of this study was to develop and test a model which examined the factors that causes job burnouts and turnover intentions among frontline employees in the Nigerian Banking sector. Data’s were collected through ...
Identifying the Relations Between Customer-Related Social Stressors on Frontline Employees’ Job Burnout, Service-Oriented Citizenship Behavior, Customer Orientation, Job Performance and Turnover Intention: An Emprical Study in Turkey

İnamlık, Ozan Süleyman (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2014-10)

This emprical study has developed and tested a model that scrutinizes how customer-related social stressors, job burnout, service oriented citizenship behaviour, job performance, customer orientation and turnover intention ...
The Role of Customer Related Social Stressors and Job Embeddedness on Employees’ Job Outcomes: An Empirical Study on Frontline Staff at Hotels in Nigeria

Mohammed, Ayisat Aguome (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2014-10)

The study develops and tests a model that examines how customer related social stressors‘ influences job burnout among frontline hotel employees in Nigeria and their effect on job outcomes‘ using job embeddedness as a ...