Browsing 03 Faculty of Business and Economics by Subject "Propensity to Complain"

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Influence of Big Five Personality Model on Propensity to Complain – A case of dormitory

Kharrazi, Asal (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2019-07)

The importance of complaining behavior has been discovered long ago, and the attention from only 1970s had been mainly considered (Fornell and Westbrook, 1979). Unsatisfied individuals who express their feelings and thoughts, ...