Browsing Theses (Master's and Ph.D) – Business and Economics by Author "Sasani, Solmaz"

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The Consequences of Customer Related Social Stressors on Frontline Staffs in Health Care Centers: An Empirical Study in North Cyprus

Sasani, Solmaz (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2013-08)

The major purpose of this study is to examine the consequences of customer related social stressors on staffs in health care centre in Turkish Republic of Northern Cyprus (TRNC). Total of 250 questionnaires were distributed ...