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Browsing Theses (Master's and Ph.D) – Business and Economics by Subject "Importance – Performance analysis"
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(Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2016-08)Higher education has been a very competitive service sector and quality has become an important concept in this competitive industry. Therefore, measuring service quality in higher education has attracted a lot of attention ...
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