Abstract:
The purpose of this study is to examine manager support as a moderator
of the effects of three components of work–family conflict on
emotional exhaustion and turnover intentions. Respondents were
full-time frontline employees in the travel agency industry in the
Turkish Republic of Northern Cyprus. The results demonstrate that
manager support mitigates the positive effects of time- and behaviorbased
work–family conflict on emotional exhaustion. The results
further reveal that manager support reduces the positive effects of
time- and strain-based work–family conflict on turnover intentions.
Based on the results of the empirical investigation, this study
offers management implications and future research directions.
Description:
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