Browsing 11 Faculty of Tourism by Author "TR230894"

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The effects of nepotism on human resource management: The case of three, four and five star hotels in Northern Cyprus

Araslı, Hüseyin; Bavık, Ali; Ekiz, Erdoğan Haktan (Emerald Group Publishing, 2006)

The purpose of this study is to investigate the potential effects of nepotism on human resource management (HRM) practices through the use of Turkish Cypriot hotel employees in three, four, and five star accommodation ...
Gearing service quality into public and private hospitals in small islands: Empirical evidence from Cyprus

Arasli, Huseyin; Ekiz, Erdogan Haktan; Katircioglu, Salih Turan (Emerald Group Publishing, 2008)

Purpose - The purpose of this research is to develop and compare some determinants of service quality in both the public and private hospitals of Northern Cyprus. There is considerable lack of literature with respect to ...
Measuring organizational responses to the student complaints in the perceived justice framework: Some evidence from northern cyprus universities

Ekiz, Erdoğan Haktan; Araslı, Hüseyin; Farivarsadri, Guita; Bavık, Ali (Academic Journals, 2008)

The main aim of the study is to determine what kind of complaints students have, how universities react to these complaints, and how relevant reactions affect justice perceptions, complainant satisfaction, exit and ...