Browsing 11 Faculty of Tourism by Subject "Hotels and motels, Research, Employee performance"

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The effects of two directions of conflict and facilitation on frontline employees’ job outcomes

Karatepe, Osman; Kılıç, Hasan (Taylor and Francis, 2009)

This study investigated the effects of two directions of conflict and facilitation simultaneously on job performance, job satisfaction, and affective organisational commitment based on data obtained from frontline hotel ...