Browsing 11 Faculty of Tourism by Subject "Job satisfaction--Employee morale--Attitude (Psychology)"

Now showing items 1-3 of 3

Effects of Workplace Incivility on CustomerContact Employees’ Job Satisfaction and Turnover Intention in Nigeria Hotel Industry

Alola, Uju Violet (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2018)

Customer incivility and supervisor incivility have remained serious issue where cases of uncivil behavior are increasingly burdensome to organizations. Such behaviors continue to accumulate costs in the hospitality industry ...
Impact of Innovation-oriented HRM System on Perceived Coworker Support, Absorptive Capacity, Employee Satisfaction, and Performance in Nigerian Airport Industry

Lasisi, Taiwo Temitope (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2020)

In the tourism and hospitality industry, the airport is the first and last point of tourist contact in any country. The passenger-contact employees generally give an impression about not only their organization but also ...
Understanding the Role of Spiritual Leadership on Group Innovativeness: A Parallel Mediation Approach

Ghaedi, Azar (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2020)

In this dissertation, a theoretical and empirical intervening model was proposed and tested. The model investigated the both the direct and mediated effect of spiritual leadership on employees’ group innovativeness (GI) ...