Browsing 11 Faculty of Tourism by Subject "Service-oriented organizational citizenship behaviors"

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The Effects of Servant Leadership and Psychological Capital on Hotel Salespeople’s Critical Job Outcomes

Bouzari, Mona (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2017)

This thesis aims to develop and test a research model that investigates the effects of servant leadership and psychological capital on hotel salespeople‘s lateness attitude, intention to remain with the organization, ...