Browsing 11 Faculty of Tourism by Subject "service quality"

EMU I-REP

Browsing 11 Faculty of Tourism by Subject "service quality"

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  • Effects of Job Standardization and Job Satisfaction on Service Quality 
    Karatepe, Osman; Avcı, Turgay; Araslı, Hüseyin (Taylor & Francis, 2004)
    This study develops and tests a model which examines the effects of job standardization and job satisfaction on service quality by using Turkish frontline employees in multiple service industries in Northern Cyprus as its ...
  • International Student’s Satisfaction in Host Community 
    Rabiee, Motahhareh (Eastern Mediterranean University EMU, 2015-01)
    Higher education is seen nowadays as an international service industry (i.e. business activity) engaged by both public and private institutions. The sheer number as well as the growth rate of students in tertiary education ...
  • Service Quality Assessment of Library at an Educational Tourism Institution 
    Subaşı, Elif (Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ), 2020)
    Today, within the framework of the rapidly growing education tourism in Northern Cyprus, many universities, especially Eastern Mediterranean University, enable education services to students who come from various countries ...