Browsing Theses (Master's and Ph.D) – Tourism by Subject "Tourism Hotel Industry - Service Quality - Romania"

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Management commitment to service quality, job embeddedness, and performance outcomes: A study of hotel employees in Romania

Cojocaru, Georgiana (Eastern Mediterranean University (EMU), 2011-06)

ABSTRACT: The purpose of this thesis is to develop and test a conceptual model that examines the relationships among management commitment to service quality, job embeddedness, and performance outcomes. Training, ...