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Browsing TOU – Journal Articles: Publisher & Author Versions (Post-Print Author Versions) – Tourism by Subject "perceived justice dimensions"

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Measuring organizational responses to the student complaints in the perceived justice framework: Some evidence from northern cyprus universities

Ekiz, Erdoğan Haktan; Araslı, Hüseyin; Farivarsadri, Guita; Bavık, Ali (Academic Journals, 2008)

The main aim of the study is to determine what kind of complaints students have, how universities react to these complaints, and how relevant reactions affect justice perceptions, complainant satisfaction, exit and ...