Mining the moderating role of organizational tenure in the association betweenPsyCapand educational qualifications among tourism and hospitality workers

Abstract

This research mined the moderating role of organizational tenure (OrgTenure) in the association between psychological capital (PsyCap) and educational qualifications among tourism and hospitality employees. Previous research reported a crude odds ratio (OR) of 2.6 to represent the association between PsyCap and educational qualifications among a sample of 329 hospitality workers. Using the same experimental dataset, this study obtained stratum-specific OR representing the association as 2.2 and 7.5 for shorter and longer tenure, respectively; establishing OrgTenure as an effect modifier. This implies that longer OrgTenure strengthens the association between PsyCap and educational qualifications more than shorter OrgTenure. This finding means that the tourism and hospitality industry should develop strategies aimed at retaining well-educated and long-tenured workers in the service of the industry.