Attitudinal and behavioral outcomes of work-life balance among hotel employees: The mediating role of psychological contract breach

Abstract

Drawing from theory of role balance, social justice and conservation of resources theories, this study proposes a research model where psychological contract breach mediates the influence of work-life balance (WLB) on propensity to leave work early (PWE), propensity to be late for work (PLW), task performance, and voice behavior. Data gathered from hotel employees in a three-wave design (time lag: one month) and their direct supervisors in Turkey were utilized to gauge these relationships. These linkages were assessed via structural equation modeling. The findings disclose that WLB reduces employees' perceptions of psychological contract breach, PWE, and PLW and fosters task performance and voice behavior. On the other hand, psychological contract breach heightens PWE and PLW and erodes task performance and voice behavior. The findings further demonstrate that psychological contract breach is a partial mediator in the aforementioned relationships. This study discusses the theoretical and practical implications of these findings.