An Investigation of the Challenges Faced by the Disabled Population and the Implications for Accessible Tourism: Evidence from a Mediterranean Destination

Abstract

The purpose of this study is to examine the challenges and deficits faced by people with disabilities and the implications for the development of accessible tourism in the case of North Cyprus. Although this destination market represents a significant portion of tourism in the Mediterranean, it is still poorly understood. In this study, 250 questionnaires were distributed to people with disabilities. Linear regressions, ANOVA, and t-tests were used for data analysis. The results show that despite the destination's great potential in terms of attractions and recreational facilities, there are measurable deficits in accessible tourism. If tourism operators want to take advantage of the rising tide of accessible tourism to attract more tourists and have a competitive advantage in this growing niche market, they should improve infrastructure facilities to meet the needs of disabled tourists. In particular, this includes providing information for disabled tourists, improving the existing inadequate access to various venues, equipping transportation modes and refreshment facilities for the disabled population, and ensuring adequate access to public places. Last but not least, a cultural orientation approach that educates residents to respect and accept the rights of the disabled population must be adopted. This study provides insights into the needs of people with disabilities and formulates guidelines for adapting and developing this market for destinations that depend on tourism.