MANAGING INTERACTION RELATED RISKS ON THE DEVELOPMENT OF E-LEARNING IT PROJECTS: A CASE STUDY OF A LANGUAGE INSTITUTE E-LEARNING PLATFORM DESIGN IN IRAN

Abstract

The aim of this research is to present the possible problems and complications in designing and developing Elearning

IT projects. The study is focused on how e-content design and delivery risks can be prevented by a more practical and beneficial communication between the target group and the design team and with the help of providing some basic knowledge of pedagogical terms and means that provide the IT project team with a better understanding of learning. Hence, this study includes the problems involved in the steps of defining strategies, objectives, planning and project management. This research designed as a qualitative study, total 12interviewees participated in this research. The data were collected by open-ended questions and interviews. The accumulated data were assessed by the descriptive analysis method. The participants' overall attitude towards the proposed methods was generally positive.