Perceived Supervisor Support Cure: Why and How to Retain and Reengage Seasonal Employees for the Next Season

Abstract

The main purpose of this study is to develop and examine a research model that depicts ways to obtain engaged and embedded seasonal employees in the hospitality industry. The model also tests the mediating role of work engagement in the effect of supervisor support on seasonal employees' job embeddedness and turnover intention. Data were collected from a sample of seasonal employees working at 5-star hotels in Antalya, Turkey. The research model was developed utilizing structural equation modelling. The results demonstrate that supervisor support is key to boosting seasonal employees' work engagement, which in turn leads to increased job embeddedness and reduced turnover intention. The discussion section offers implications, limitations, and future directions for research.