MOTIVATIONAL FACTORS OF HOSPITAL EMPLOYEES: EVIDENCE FROM NORTH CYPRUS

Abstract

It is important for a service oriented organization to know and understand the motivating needs of its employees since employee motivation is a significant element of health systems‟ performance. Providing a motivating environment for employees becomes more important in the health-care system in our world today. This quantitative study helps to increase our awareness and knowledge of the influencing motivational attributes of a major private hospital staff in North Cyprus. It helps to examine the motivational attributes that hospital employees take important to their job satisfaction. Frederick Herzberg's motivation-hygiene theory was used as the theoretical framework for this study. The results shows that Herzberg‟s the „motivator‟ and „hygiene‟ factors are not enough predictors of job satisfaction, except for connectedness to the organization. Furthermore, the demographics are not also effective contributors to job satisfaction too.