High-Performance Work Practices, Perceived Organizational Support, and Their Effects on Job Outcomes: Test of a Mediational Model

dc.contributor.authorKaratepe, Osman M.
dc.date.accessioned2026-02-06T18:47:26Z
dc.date.issued2015
dc.departmentDoğu Akdeniz Üniversitesi
dc.description.abstractThis study developed and tested a research model to investigate high-performance work practices (HPWPs), perceived organizational support (POS), and their impacts on job outcomes. Data obtained from frontline hotel employee-manager dyads in Romania were used to assess the relationships via structural equation modeling. The results suggest that POS partially mediates the effects of HPWPs, as manifested by training, empowerment, and rewards, on affective organizational commitment (AOC). The results further suggest that AOC acts as a full mediator of the impact of POS on job performance and extra-role customer service.
dc.identifier.doi10.1080/15256480.2015.1054753
dc.identifier.endpage223
dc.identifier.issn1525-6480
dc.identifier.issn1525-6499
dc.identifier.issue3
dc.identifier.orcid0000-0003-3120-8755
dc.identifier.scopus2-s2.0-84938486452
dc.identifier.scopusqualityQ1
dc.identifier.startpage203
dc.identifier.urihttps://doi.org/10.1080/15256480.2015.1054753
dc.identifier.urihttps://hdl.handle.net/11129/14377
dc.identifier.volume16
dc.identifier.wosWOS:000212748000001
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherRoutledge Journals, Taylor & Francis Ltd
dc.relation.ispartofInternational Journal of Hospitality & Tourism Administration
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WoS_20260204
dc.subjectaffective organizational commitment
dc.subjecthigh-performance work practices
dc.subjecthotel employees
dc.subjectperceived organizational support
dc.subjectperformance outcomes
dc.subjectRomania
dc.titleHigh-Performance Work Practices, Perceived Organizational Support, and Their Effects on Job Outcomes: Test of a Mediational Model
dc.typeArticle

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