Does Manager Support Reduce the Effect of Work–Family Conflict on Emotional Exhaustion and Turnover Intentions?
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Taylor & Francis (Routledge)
Access Rights
info:eu-repo/semantics/closedAccess
Abstract
The purpose of this study is to examine manager support as a moderator of the effects of three components of work–family conflict on emotional exhaustion and turnover intentions. Respondents were full-time frontline employees in the travel agency industry in the Turkish Republic of Northern Cyprus. The results demonstrate that manager support mitigates the positive effects of time- and behaviorbased work–family conflict on emotional exhaustion. The results further reveal that manager support reduces the positive effects of time- and strain-based work–family conflict on turnover intentions. Based on the results of the empirical investigation, this study offers management implications and future research directions.
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Due to copyright restrictions, the access to the publisher version (published version) of this article is only available via subscription. You may have access to the Publisher Version of this article through the publisher web site or online databases, if your Library or institution has subscription to the related journal or publication.
Keywords
emotional exhaustion, manager support, travel agencies, turnover intentions, work–family conflict
Journal or Series
Journal of Human Resources in Hospitality and Tourism
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Scopus Q Value
Volume
14
Issue
3
Citation
Karatepe, O. M., & Kilic, H. (2015). Does Manager Support Reduce the Effect of Work–Family Conflict on Emotional Exhaustion and Turnover Intentions?. Journal of Human Resources in Hospitality & Tourism, 14(3), 267-289.
