Affectivity and organizational politics as antecedents of burnout among frontline hotel employees

Abstract

This study investigates perceptions of organizational politics as a mediator of the effects of negative affectivity and positive affectivity on burnout. Based on data obtained from frontline hotel employees in Turkey, results reveal that the impacts of negative affectivity on exhaustion and disengagement, through perceptions of organizational politics, are stronger than positive affectivity. (C) 2011 Elsevier Ltd. All rights reserved.